Streets Operations Manager

The City of Littleton is looking for a Streets Operations Manager who will be responsible for the Streets Maintenance Division within the Public Works Department. This responsibility includes the construction, repair, and maintenance of city streets including snow/ice removal operations.

The Streets Operations Manager plays an integral role in defining, developing, and aligning strategic objectives for the Streets Division within the Public Works Department. This position develops and refines service levels to include delivery of programs and routine services as well as assisting with employee development, progression, and succession plans.

The ideal candidate has breadth of Public Works experience including street maintenance and/or traffic operations. The ideal candidate will have exceptional interpersonal skills with a knack for team building and establishing strong working relationships at all levels.

The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities, and a top place to raise a family. Learn more about everything Littleton has to offer at VisitLittleton.org. Home to a vibrant and historic downtown, and a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to our employees. For more information, please see the 2024 Benefit Guide.

The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.

Hiring pay range $110,390 - $122,000 per year

This full-time position is exempt per FLSA and is not eligible for overtime compensation.

Work Schedule: This is a full-time position. Snow and Ice control responsibility is often a consecutive 24 hour or more function, requiring the ability to be available with varying shifts, to be on-call and report for duty at different times, including nights and weekends as needed during inclement weather.

Application Deadline: Applications will be accepted until finalists are identified or the position is filled, but preference will be given to complete applications received by December 1, 2024. Those who do not apply by this date may or may not be considered.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manages the work of division staff, including planning, assigning and evaluating work performance.

• Provides outreach, survey data and other information to citizens, council, boards, committees, and commissions.

• Researches and recommends changes to practices based on emerging issues for the sustainability of natural resources.

• Manages 24-hour snow/ice removal operations in alignment with the Director/Deputy Director.

• Assists in developing operational priorities, goals, and objectives.

• Develops and assists leadership with updating strategic plans for streets, snow removal, emergency operations, and sustainable practices.

• Assumes project management duties for contracted projects and internal projects.

• Develops, negotiates and manages contracts and governmental agreements.

• Manages consulting contracts with environmental, communications, and engineering firms.

• Makes recommendations to the Director or Deputy Director regarding selection, hiring, training, evaluating, and disciplining.

• Assists with developing and managing program budget and authorizing expenditures; forecasts budget needs and allocates resources accordingly.

• Serves on task forces and as team leader on interdepartmental and interagency teams related to natural resource protection.

• Plans, organizes, and implements comprehensive preventative maintenance and repair programs for street maintenance, snow removal, street sweeping, and traffic operations.

• Establishes and implements safety programs.

• Represents department at meetings and on committees.

• Responds to and resolves customer inquiries, complaints, and service requests from a variety of customers including citizens and elected officials.

• Coordinates services within the division and across the organization.

• Determines and coordinates all equipment replacements and upgrades.

• Prepares activity and progress reports, cost estimates, and contract pay applications.

• Supports the department’s asset management programs by aiding in data management and field utilization of asset information.

• May serve as an Emergency Worker.

• Performs other similar assignments and projects as required.

• Maintain knowledge of current practices, equipment and materials used in street maintenance.

Supervisory Responsibilities:

• Encourages an environment of collaboration and teamwork.
• Selects, trains, and evaluates employees.
• Completes assigned supervisory training.
• Provides guidance and assists employees in the fulfillment of responsibilities.
• Assigns and directs work; addresses and resolves issues.
• Manages employee performance through meaningful, timely feedback and appraisals.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent; and

• Five (5) years of progressively responsible experience in streets and traffic operations; municipal management, operations and maintenance, construction management, including at least three (3) years of supervisory or team lead experience; or

• An equivalent combination of formal education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.

• Must have a valid driver’s license.

• Must be able to pass a pre-employment criminal background check, motor vehicle records check, drug screen and physical.

Preferred Qualifications:

• Experience in using an asset and work management systems.

• Experience in snow and ice control.

• Experience in a wide range of civil maintenance and repair.

KNOWLEDGE, SKILLS, ABILITIES:

• Expert knowledge of the methods, materials, and equipment used in street construction and maintenance, storm drainage maintenance, and traffic operations and the skill and ability to apply that knowledge to perform essential functions of the position.

• Advanced knowledge of construction and design standards for streets, alleys, curbs, gutters, sidewalks, parking lots, traffic signals, and storm drainage utilities.

• Advanced knowledge of safe work practices including construction zone safety.

• Strong technology skills including Microsoft Office Suite (Office 365, Excel, Word, Teams) and the ability to learn and utilize asset management and other job-related applications.

• Ability to communicate effectively, both orally and in writing, for report writing, correspondence, providing customer service, giving presentations, directions, or feedback.

• Basic skills in analyzing data and problems, identifying relationships between issues, and making complex plans.

• Advanced ability to develop plans for organizing multiple tasks, setting deadlines, and preparing for future events.

• Advanced abilities with functional responsibilities including budget management and the development and administration of policies and procedures.

• Emergency operations knowledge and skills.

• Strong interpersonal skills including the ability to establish and maintain effective working relationships with employees, citizens, and elected officials.

• Ability to handle sensitive situations with tact and diplomacy.

• Ability to establish and fulfill goals and objectives.

WORKING ENVIRONMENT & PHYSICAL ACTIVITIES:

• Activities are performed in a standard indoor office environment; outdoor work includes driving to and from outdoor work sites.  Outdoor work and travel include exposure to prevailing weather conditions.

• Long periods of sitting, standing or walking may be required. Essential duties include lifting, carrying, pushing and pulling objects weighing up to 100 pounds with or without assistance.

• Basic ability to manipulate tools, equipment, instruments, and devices requiring coordination with eyes, hands, and/or feet.

• Basic skills and abilities that involve the operation of small to heavy equipment including hand, power, and motorized equipment.

Equal Employment Opportunity

The City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age, ancestry, color, disability, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status or any other non-job related characteristic, and to hire and retain the best-qualified individuals without regard to any of these factors. This prohibition includes unlawful harassment based on a protected class.

The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletongov.org.

Drug- and Alcohol-Free Workplace

The City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites. No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system. A detectable amount refers to the standards generally used in workplace drug & alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.