Business Support Specialist (Part-Time, 20 Hours, Term Limited)

This is a term-limited position ARPA funded for one year from date of hire.

The start date for this position will be in December 2024, based on ARPA funding regulations.

This part-time position is benefits eligible.

The City of Littleton has a term limited part-time opportunity for a Business Support Specialist to join the Community Development Department. This position will work 20 hours per week providing professional level business and administrative support. This position will have the opportunity to assist with Design the Future Process Improvements as well as enhancing the department’s operational efficiencies.

The ideal candidate is both people- and process-focused and skilled in Microsoft applications, booking travel accommodations, and streamlining administrative processes and procedures. Successful candidates will have a positive attitude, are detail-oriented, organized, and willing to help where needed. If you are a good communicator, and would be comfortable serving as a subject matter expert while supporting department staff with our new ERP system and implementing new process efficiencies as needed, this is a great opportunity to gain municipal experience working for the City of Littleton.

The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities, and a top place to raise a family. Learn more about everything Littleton has to offer at VisitLittleton.org. Home to a vibrant and historic downtown, and a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to our employees. For more information, see the 2025 Benefit Guide.

This part-time position will work 20 hours per week and is eligible for benefits, which includes medical, dental, vision, and paid time off, at 20-hour part-time rates.

The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.

Hiring pay range $25.18 - $27.84 per hour

This part-time position is non-exempt per FLSA and is eligible for overtime compensation.

Work Schedule:  This part-time position will be expected to work 20 hours per week. This position may be able to telework but will also be expected to work at the office in person, as needed.

Application Deadline: Applications will be accepted until finalists are identified or the position is filled, but preference will be given to complete applications received by November 17, 2024. Those who do not apply by this date may or may not be considered.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Performs a broad and diverse set of administrative tasks that support business needs.
• Greets customers, addresses citizen inquiries and determines best course of action.
• Coordinates or oversees department programs, projects and processes.
• Conducts research, compiles data, and prepares documents for consideration and presentation.
• Processes invoices, receives and processes RFP’s and contracts.
• Administrative resource for department vendors and contractors.
• Tracks expenditures, manages petty cash and other budget management processes and procedures.
• Reads and analyzes incoming memos, submissions, and reports to determine their significance and plan their distribution.
• Investigates and resolves more complex issues.
• Prepares reports, files, legal documents or memorandum.
• Audits and reviews files and documents before dissemination.
• Assists with the coordination of activities within and across the organization.
• Trains others in area of assignment.
• Recognizes, initiates, and leads improvement activities.
• Drafts, edits or recommends new policies and procedures.
• Serves as primary resource to others for the resolution of complex administrative issues.
• Manages departments requests for information and ensures that confidential information is disseminated to authorized persons.
• Assists receptionists with tasks as needed.
• May lead or supervise others.
• Performs other similar assignments and projects as required.
• May serve as an Emergency Worker.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent; and
• Two (2) years of previous work experience in a customer service and administrative support related position with excellent interpersonal skills;
  OR
• An equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position may be considered.
• Must be able to pass a pre-employment criminal background check.

Preferred Qualifications:

• Advanced Microsoft Office Suite skills.
• Workday or other ERP application experience.
• Smartsheet experience.

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of principles and processes for providing customer and personal services.
• Ability to maintain confidentiality, and exercise political savvy and discretion at all times.
• Knowledge of business and management principles.
• Ability to lead others effectively and gain cooperation without having formal authority.
• Ability to work independently, set objectives and determine how to proceed.
• Ability to act, change or challenge decisions to meet performance goals or commitments.
• Advanced attention to detail and accuracy.
• Requires considerable judgment, tact, discretion, and initiative
• Advanced skills with Microsoft applications and applications specific to area of assignment.
• Ability to operate routine and non-routine office related equipment.
• Advanced skills in organization, priority setting and administrative coordination.

WORKING ENVIRONMENT & PHYSICAL ACTIVITIES:

• The essential duties for the position are performed indoors in a standard indoor office/reception area environment. 
• Physical activities include the ability to lift, carry, push or pull objects weighing up to 25 pounds with or without assistance.

Equal Employment Opportunity

The City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age, ancestry, color, disability, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status or any other non-job related characteristic, and to hire and retain the best-qualified individuals without regard to any of these factors. This prohibition includes unlawful harassment based on a protected class.

The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletongov.org.

Drug- and Alcohol-Free Workplace

The City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites. No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system. A detectable amount refers to the standards generally used in workplace drug & alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.