Business Support Specialist - Library

The City of Littleton is seeking a Business Support Specialist for Bemis Public Library. The Business Support Specialist provides professional level business support for the library through a broad and diverse set of administrative functions. Assignments are more complex in nature where considerable judgment, analysis, and initiative are required in resolving problems and making recommendations.

The Business Support Specialist will be a key player in improving the library’s business processes as well as upcoming projects and initiatives, including

• Gearing up for the summer reading season, which is jam-packed with fun and will require an all-hands-on-deck approach.
• Rolling out a software platform that will give the library better business intel for managing circulating collections.
• Implementing a volunteer management system
• Various improvements to the large meeting room

The ideal candidate is organized and driven. They enjoy learning, creating, and improving systems and processes. They can manage inputs from several different colleagues and contacts on a variety of projects and issues and are eager to work with a fun and creative team to help strengthen services and operations.

The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities, and a top place to raise a family. Learn more about everything Littleton has to offer at VisitLittleton.org. Home to a vibrant and historic downtown, and a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to our employees. For more information, see the 2025 Benefit Guide.

This part-time position will work 35 hours per week and is eligible for benefits, which includes medical, dental, vision, and paid time off.

The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.

Hiring pay range $25.18 - $27.83 per hour

This part-time position is non-exempt per FLSA and is eligible for overtime compensation.

Work Schedule: This part-time position will be expected to work 35 hours per week, generally within normal business hours. This position will be expected to work at the office in person, though occasional/ad hoc remote work may be permitted according to need.

Application Deadline: Applications will be accepted until finalists are identified or the position is filled, but preference will be given to complete applications received by May 6, 2025. Those who do not apply by this date may or may not be considered.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Receives and addresses citizen inquiries and determines best course of action.
• Performs or assists with a range of procurement and budgetary processes, including but not limited to ordering, accounts payable, budget tracking, cash management, and revenue deposits. Coordinates with Library Director on bid/solicitation and contract processes.
• Serves as an administrative resource for department vendors and contractors.
• Serves as initial point of contact for Library volunteer applications; conducts initial review and relays information required for background checks.
• Reviews and approves Library room rental requests.
• Receives and schedules artist booking requests for Library Gallery.
• Coordinates or assists with coordination of department projects and processes.
• Serves as primary resource to others for the resolution of complex administrative issues.
• Collects and reports statistics related to their areas of work. Conducts research, compiles data, and prepares documents for consideration and presentation.
• Recognizes, initiates, and leads improvement activities.
• Drafts, edits or recommends new policies and procedures.
• Provides training and instructional documentation on business processes to Library staff.
• Assists Library Director and other Library staff with tasks as needed.
• Performs other similar assignments and projects as required.
• May serve as an Emergency Worker.

MINIMUM QUALIFICATIONS:
 

• High school diploma or equivalent; and
• Two (2) years of previous work experience in a customer service and administrative support related position with excellent interpersonal skills; or
• An equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.
• Must be able to pass a pre-employment criminal background check.

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of principles and processes for providing customer and personal services.
• Ability to maintain confidentiality, and exercise political savvy and discretion at all times.
• Knowledge of business and management principles.
• Ability to lead others effectively and gain cooperation without having formal authority.
• Ability to work independently, set objectives and determine how to proceed.
• Ability to act, change or challenge decisions to meet performance goals or commitments.
• Advanced attention to detail and accuracy.
• Considerable judgment, tact, discretion, and initiative.
• Advanced skills with Microsoft applications and applications specific to area of assignment.
• Ability to operate routine and non-routine office related equipment.
• Advanced skills in organization, priority setting and administrative coordination.

WORKING ENVIRONMENT & PHYSICAL ACTIVITIES:

• The essential duties/activities for the position are performed indoors in a standard indoor office/reception area environment. Minimal outdoor work is performed while running errands to Littleton Center in a personal vehicle in weather conditions that range from moderate to severe including rain, snow, ice, dust, heat.
• Physical activities include the ability to: lift, carry, push or pull objects weighing 25 pounds or less with or without assistance.

Equal Employment Opportunity

The City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age, ancestry, color, disability, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status or any other non-job related characteristic, and to hire and retain the best-qualified individuals without regard to any of these factors. This prohibition includes unlawful harassment based on a protected class.

The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletongov.org.

Drug- and Alcohol-Free Workplace

The City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites. No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system. A detectable amount refers to the standards generally used in workplace drug & alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.

Equal Employment Opportunity

The City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age, ancestry, color, disability, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status or any other non-job related characteristic, and to hire and retain the best-qualified individuals without regard to any of these factors. This prohibition includes unlawful harassment based on a protected class.

The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletongov.org.

Drug- and Alcohol-Free Workplace

The City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites. No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system. A detectable amount refers to the standards generally used in workplace drug & alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.