Job Description

Overall Job Objective

Description


The City of Littleton is seeking applicants to join our Temporary Business Support Pool. Appointments may be made at the Business Support Assistant or Business Support Specialist level depending on department needs and budget availability.
 
If you become eligible for the Temporary Pool, you may be contacted periodically to determine your availability for various Temporary Business Support assignments throughout the City. This is a great opportunity to gain valuable experience and get to know our team!

The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at or above market pay and career development opportunities. In addition to your application, please submit a cover letter that describes why you are interested in becoming part of our Temporary Business Support Pool at the City of Littleton.
 
Starting pay for a Business Support Assistant at or near $18.22 per hour.
 
Starting pay for a Business Support Specialist at or near $26.11 per hour.
 
Schedule and hours are variable depending on department needs and candidate availability.
 

Essential Duties & Responsibilities

 
At the Business Support Assistant level, you will perform a variety of clerical and administrative duties such as the following:

  • Provides excellent customer service, greeting visitors and staff, in person and on the phone
  • Answers questions and/or directs visitors and callers to the appropriate information
  • Opens, sorts, and distributes incoming mail; organizes and prepares outgoing mail
  • Reviews purchase orders and invoices and processes payments
  • Performs data entry into systems or Excel spreadsheets
  • Filing, scanning, organizing and archiving of documents
  • Schedules meeting rooms using Microsoft Outlook Calendar
  • Writes or proofreads correspondence; emails confirmations and other information
  • Observes and follows established City and department policies and procedures in the daily conduct of the job
  • Performs other similar assignments and projects as required
 
At the Business Support Specialist level, you will provide professional level business and administrative support such as the following:
  • Performs a broad and diverse set of administrative tasks that support business needs
  • Coordinates or oversees department programs, projects and processes
  • Conducts research, compiles data, and prepares documents for consideration and presentation
  • Processes invoices, receives and processes RFP's and contracts
  • Administrative resource for department vendors and contractors
  • Tracks expenditures, manages petty cash and other budget management processes and procedures
  • Reads and analyzes incoming memos, submissions, and reports to determine their significance and plan their distribution
  • Investigates and resolves more complex issues
  • Prepares reports, files, legal documents or memorandum
  • Audits and reviews files and documents before dissemination
  • Assists with the coordination of activities within and across the organization
  • Trains others in area of assignment
  • Recognizes, initiates, and leads improvement activities
  • Drafts, edits or recommends new policies and procedures
  • Serves as primary resource to others for the resolution of complex administrative issues
  • Manages department requests for information and ensures that confidential information is disseminated to authorized persons
  • Assists with receptionist duties, greeting customers, answering phones, and determining best course of action
  • May lead or supervise others
  • Performs other similar assignments and projects as required
  • May serve as an Emergency Worker

Minimum Qualifications


Minimum Qualifications for Business Support Assistant:

  • Requires high school diploma or equivalent; and
  • A minimum of one (1) year of previous administrative support experience related to the work assigned to the position; or
  • An equivalent combination of education, formal training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.
 
Minimum Qualifications for Business Support Specialist:
  • Requires high school diploma or equivalent; and
  • A minimum of three (3) years of previous administrative support experience related to the work assigned to the position; or
  • An equivalent combination of education, formal training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.
 
Preferred Qualifications:

  • Bilingual skills and ability to speak, read and/or write fluently in both English and Spanish.

Knowledge, Skills, Abilities

 

  • Outstanding customer service skills and the ability to effectively and courteously communicate and interact with visitors, callers, and staff members who request information and services
  • Strong technical skills. This position requires strong computer and typing skills, including experience with MS Excel, MS Word, and the ability to navigate between several different software programs.
  • Strong attention to detail and accuracy; ensures that details do not get missed
  • Adaptability and the ability manage multiple priorities and deadlines
  • Ability to maintain confidentiality, a professional demeanor, and exercise discretion at all times
  • Ability to recall information and communicate about programs, exhibits, and services
  • Ability to operate the following equipment as demonstrated by pre-employment testing and on-the-job performance: personal computer; telephone; security alarm.

Additional Knowledge, Skills, and Abilities at the Business Support Specialist Level:
  • Knowledge of business and management principles
  • Ability to lead others effectively and gain cooperation without having formal authority over them
  • Ability to work independently, set objectives and determine how to proceed
  • Ability to act, change or challenge decisions to meet performance goals or commitments
  • Requires considerable judgment, tact, discretion, and initiative
  • Advanced skills with Microsoft applications and applications specific to area of assignment
  • Advanced skills in organization, priority setting and administrative coordination
 
Working Environment & Physical Activities:
  • The essential duties/activities for the position are performed indoors in a standard indoor office/reception area environment
  • Physical activities include the ability to lift, carry, push or pull objects weighing up to 25 pounds with or without assistance

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online