Streets Operations Manager
The City of Littleton is looking for a Streets Operations Manager who will be responsible for the Streets Maintenance Division within the Public Works Department. This responsibility includes the construction, repair, and maintenance of city streets including snow/ice removal operations.
The Streets Operations Manager will be joining the team during an exciting time to be part of strategic visioning, planning and transformational change within Public Works, Operations. This position will also develop and refine service levels to include delivery of programs and routine services as well as assisting with employee development, progression, and succession plans.
The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities, and one of Colorado’s top five places to Raise a Family. Home to a charming and historic downtown, a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to its employees. For more information, please see the 2022 Benefit Guide.
The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.
Starting pay at or near $103,351 per year
Work Schedule: This is a full-time position. Flexible and/or hybrid schedules can be discussed. Snow and Ice control responsibility is often a consecutive 24 hour or more function, requiring the ability to be available with varying shifts, to be on-call and report for duty at different times, including nights and weekends as needed during inclement weather.
Application Deadline: Applications will be accepted until a qualified pool of candidates is established, but preference will be given to complete applications received by August 21, 2022. Those who do not apply by this date may or may not be considered.
- Essential Duties & Responsibilities
- Manages the work of division staff, including planning, assigning and evaluating work performance.
- Provides outreach, survey data and other information to citizens, council, boards, committees, and commissions.
- Researches and recommends changes to practices based on emerging issues for the sustainability of natural resources.
- Manages 24-hour snow/ice removal operations in alignment with the Director/Deputy Director.
- Assists in developing operational priorities, goals, and objectives.
- Develops and assists leadership with updating strategic plans for streets, snow removal, emergency operations, and sustainable practices.
- Assumes project management duties for contracted projects and internal projects.
- Develops, negotiates and manages contracts and governmental agreements.
- Manages consulting contracts with environmental, communications, and engineering firms.
- Makes recommendations to the Director or Deputy Director regarding selection, hiring, training, evaluating, and disciplining.
- Assists with developing and managing program budget and authorizing expenditures; forecasts budget needs and allocates resources accordingly.
- Serves on task forces and as team leader on interdepartmental and interagency teams related to natural resource protection.
- Plans, organizes, and implements comprehensive preventative maintenance and repair programs for street maintenance, snow removal, street sweeping, and traffic operations.
- Establishes and implements safety programs.
- Represents department at meetings and on committees.
- Responds to and resolves customer inquiries, complaints, and service requests from a variety of customers including citizens and elected officials.
- Coordinates services within the division and across the organization.
- Determines and coordinates all equipment replacements and upgrades.
- Prepares activity and progress reports, cost estimates, and contract pay applications.
- Supports the department’s asset management programs by aiding in data management and field utilization of asset information.
- May serve as an Emergency Worker.
- Performs other similar assignments and projects as required.
- Supervises administrative and operations staff as assigned.
- Selects, trains, and evaluates personnel; assigns, and directs work; addresses complaints and resolves issues.
- Manages employee performance through meaningful, timely feedback and appraisals.
- Minimum Qualifications
- Bachelor's degree in construction management, public administration, or directly related field; and
- Five (5) years of progressively responsible experience in streets and traffic operations; municipal management, operations and maintenance, construction management, including at least three (3) years of supervisory or team lead experience; or
- An equivalent combination of formal education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.
- Must have a valid driver’s license. CDL experience is helpful.
- Must be able to pass a pre-employment criminal background check, motor vehicle records check, drug screen and physical.
- Experience in using an asset and work management systems.
- Experience in snow and ice control.
- Experience in a wide range of civil maintenance and repair.
- Knowledge, Skills, Abilities
- Expert knowledge of the methods, materials, and equipment used in street construction and maintenance, storm drainage maintenance, and traffic operations and the skill and ability to apply that knowledge to perform essential functions of the position.
- Advanced knowledge of construction and design standards for streets, alleys, curbs, gutters, sidewalks, parking lots, traffic signals, and storm drainage utilities.
- Advanced knowledge of safe work practices including construction zone safety.
- Strong technology skills including Microsoft Office Suite (Office 365, Excel, Word, Teams) and the ability to learn and utilize asset management and other job-related applications.
- Ability to communicate effectively, both orally and in writing, for report writing, correspondence, providing customer service, giving presentations, directions, or feedback.
- Basic skills in analyzing data and problems, identifying relationships between issues, and making complex plans.
- Advanced ability to develop plans for organizing multiple tasks, setting deadlines, and preparing for future events.
- Advanced abilities with functional responsibilities including budget management and the development and administration of policies and procedures.
- Emergency operations knowledge and skills.
- Strong interpersonal skills including the ability to establish and maintain effective working relationships with employees, citizens, and elected officials.
- Ability to handle sensitive situations with tact and diplomacy.
- Ability to establish and fulfill goals and objectives.
WORKING ENVIRONMENT & PHYSICAL ACTIVITIES:
- Activities are performed in a standard indoor office environment; outdoor work includes driving to and from outdoor work sites. Outdoor work and travel include exposure to prevailing weather conditions.
- Long periods of sitting, standing or walking may be required. Essential duties include lifting, carrying, pushing and pulling objects weighing up to 100 pounds with or without assistance.
- Basic ability to manipulate tools, equipment, instruments, and devices requiring coordination with eyes, hands, and/or feet.
- Basic skills and abilities that involve the operation of small to heavy equipment including hand, power, and motorized equipment.