Job Description

Overall Job Objective

Description


The City of Littleton is seeking a Permit Technician. Appointments may be made at the Permit Technician or Senior Permit Technician level depending on qualifications, department needs and budget availability.
 
The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America's best small cities. Home to a charming and historic downtown, a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to our employees, such as:

  • Generous leave including
    • 16 days (128 hours) paid vacation leave annually during the first 5 years of employment, incrementally increasing after 5 years
    • 12 days (96 hours) paid sick leave
    • 9.5 paid holidays, PLUS 40 hours of floating holiday annually
    • Flexible work schedules
  • Comprehensive health and retirement benefits including:
    • A zero deductible health plan with low cost premiums, including a dedicated employee clinic blocks away from Littleton Center that is 100% FREE for enrolled employees and dependents, including FREE prescriptions
    • Zero cost (no premium) dental and vision for employees
    • Retirement benefits with employer matching on 401a and 457 plans
  
The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at or above market pay and career development opportunities.  In addition to your application, please submit a cover letter that describes why you are the best candidate for this position and the City of Littleton.
 
Salary Ranges:

Permit Technician: $20.29 - $29.01
Starting pay at or near $24.65 per hour
 
Senior Permit Technician: $23.62 - $34.06
Starting pay at or near $28.84 per hour
 
Candidates are encouraged to submit materials as soon as possible. Although this posting will remain open until filled it may close once a qualified pool has been established.  

Essential Duties & Responsibilities

 

  • Greets customers, addresses citizen inquiries and determines best course of action.
  • Answers general building code and development review-related questions, provides plan review and inspection status for customers and refers those seeking other assistance to appropriate governmental agency or staff member.
  • Reviews submittal documents to ensure completeness of application, and informs applicant of information required for a complete submittal application.
  • Approves minor and routine construction and operational permits.
  • Enters permit valuates upon submission.
  • Enters application information into TrakIt, creates permit cards, and routes inquiries to appropriate staff members and referral agencies.
  • Contacts customers when review comments and permits are available. Prints permits and prepares customer information packets. Explains material included with the permit to the customer.
  • Collects fees, issues receipt, reconciles fees and works with Finance Department to coordinate deposits and other financial tasks.
  • Conducts research on permit and inspection history.
  • Conducts research, compiles data and prepares documents for consideration and presentation.
  • Investigates and resolves more complex issues.
  • Responds to Open Records Requests and other requests for information.
  • Serves as administrative resource for contractors and homeowners.
  • Processes and issues contractor licenses.
  • Generates and processes monthly reports, notices and renewals.
  • Maintains permanent records by scanning and archiving permits and plans.
  • May provide administrative support with processing and payment of invoices, managing office supplies and other departmental needs.
  • Coordinates coverage of the Permit Center with co-workers.
  • Trains others in area of assignment.
  • May lead others.
  • May serve as an Emergency Worker.
  • Performs all other similar duties as assigned.

Minimum Qualifications


Minimum Qualifications at the Permit Technician Level:

  • Requires high school diploma or GED equivalent; and
  • Two (2) years of administrative and customer service experience with building and/or zoning codes or other governmental permitting processes, or
  • An equivalent combination of clerical, secretarial or administrative education, training or work experience that provides the knowledge, skills, and abilities required to perform the essential functions of the position.
  • Must obtain ICC Permit Technician Certification within 6 months of hire.
  • Must be able to pass a pre-employment criminal background check.
 
Preferred Qualifications at the Permit Technician Level:
  • Experience in a municipal government building department
  • ICC Permit Technician Certification
 
Minimum Qualifications at the Senior Permit Technician Level:
  • Requires High School diploma or GED, and
  • ICC Permit Technician Certification, and
  • Five (5) years of experience as a Permit Technician with a governmental agency including experience in a lead or supervisory role, or
  • An equivalent combination of clerical, secretarial or administrative education, training or work experience that provides the knowledge, skills, and abilities required to perform the essential functions of the position.
  • Must be able to pass a pre-employment criminal background check.
 
Preferred Qualifications at the Senior Permit Technician Level:
  • Residential Plans Examiner experience and/or certification

Knowledge, Skills, Abilities


At the Permit Technician Level:

  • Requires knowledge of the plan review process and basic understanding of how to read blueprints, plans and the permitting process to perform the essential duties of the position.
  • Requires basic skills and abilities for analyzing data and problems, identifying relationships between issues, and executing established processes and procedures.
  • Ability to coordinate with others in the issuance of building permits, certificates of occupancy and similar documents.
  • Requires advanced knowledge of office automation practices and proficiency in a variety of software applications to include spreadsheets, databases, electronic mail and word processing functions, including permit-tracking software and GIS.
  • Ability to effectively deal with difficult customers and exercise problem solving skills.
 
At the Senior Permit Technician Level:
  • Requires expert knowledge of permitting and plan review processes.
  • Requires advanced knowledge of residential and commercial building codes.
  • Requires expert skills and abilities in analyzing data and problems, identifying and resolving issues, and formulating and executing processes and procedures to maximize efficiency and productivity.
  • Requires the ability to lead, mentor and coach Permit Center staff to insure excellent customer service and cooperation of team members.
  • Ability to effectively deal with difficult customers and exercise judgment to professionally resolve conflicts.
 
WORKING ENVIRONMENT & PHYSICAL ABILITIES:
  • The essential duties/activities for this position are performed in a standard indoor office environment. Long periods of sitting, standing or walking may be required. This position generally requires: occasional lifting, carrying, pulling and pushing objects weighing up to 50 pounds with or without assistance.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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