Job Description

Overall Job Objective


The City of Littleton Human Resources team is looking for an experienced HR professional to manage a wide variety of human resource and risk functions. This position administers leave under the Family Medical Leave Act (FMLA), manages Workers’ Compensation and property and liability claims, and serves as the Americans with Disabilities Act Amendments Act (ADAAA) Coordinator for the city’s transition plan to ensure programs and physical infrastructure are accessible. This position also serves on and/or leads committees, including the Safety Committee and the Employee Recognition Committee.


The ideal candidate has risk management experience and expert knowledge of laws and regulations regarding the Family Medical Leave Act (FMLA) and Workers’ Compensation. The ideal candidate is adaptable, enjoys working on a variety of risk related projects, and is thoughtful about engaging employees and promoting a safe workplace. Strong technology skills and the ability to effectively navigate multiple systems and programs are a must to be successful in this position.


The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities, and one of Colorado’s top five places to Raise a Family.   Home to a charming and historic downtown, a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to its employees. For more information, please see the 2022 Benefit Guide.


The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position and the City of Littleton


Starting salary at $83,420


This position is exempt per FLSA and is not eligible for overtime compensation.


Work Schedule: This is a full-time position and has the option to work a hybrid schedule with some days teleworking and some days working in person at the office. 


Application Deadline: Applications will be accepted until a qualified pool of candidates is established or the position is filled, but preference will be given to complete applications received by November 30, 2022. Those who do not apply by this date may or may not be considered.


Essential Duties & Responsibilities

Family Medical Leave Act (FMLA)

  • The position is responsible for administering, processing and maintaining the organization’s leave policies and programs (FMLA, LOA, PLOA, Military Leave, and return to work protocols) including processing leave requests and return to work paperwork consistently and in accordance with state and federal laws.
  • Responds to employee questions or concerns regarding leave issues, researches to resolve or refers to other resources for a response.
  • Identifies and advises management of FML trends, problems, and issues as well as a recommended course of action; informs management of new procedures and ideas for continuous process improvement.
  • Participates and assists in the ADA interactive process when an employee informs the employer of a need for accommodation.


Property and Liability/Risk

  • Administers all risk management insurance programs, including property/liability claims.
  • Manages property and liability claims and analyzes loss trend data.
  • Maintains clear communication with employees and departments with timely verbal and written updates on claims.
  • Completes application for risk management insurance renewals.
  • Maintains the city's risk management files and documents.
  • Analyzes the cost of various property/casualty and Workers' Compensation insurance programs and alternatives, if any, to ensure competitive pricing (e.g. insured vs. self-insured).
  • Recommends and updates applicable safety and loss control standards and policies.
  • Reviews causality of claims and accident reports and consults with departments on loss history.
  • Effectively communicates issues and practices related to risk assessment and mitigation of loss.  


Workers' Compensation

  • Collaborates with departments to process Workers' Compensation claims.
  • Performs case management on Workers' Compensation claims.  
  • Consult with Workers' Compensation insurance provider, health care provider, broker, employees and supervisors on claims.
  • Assist in the creation of personalized return to work plans as needed.  
  • Tracks claim trends and works with Worker' Compensation carrier and broker on lost time claims.  
  • Participates in annual Workers' Compensation audit and determining budget projections for the following year.
  • Assists with conducting insurance and broker renewals.
  • Maintains clear communication with employees and departments with timely verbal and written updates on claims.  



  • Manages and administers the city's safety programs, including City Safety Committee, to ensure employee safety and prevent losses.
  • Works with departments and employees to ensure compliance with best safety practices and develop a culture of safety within the organization.
  • Schedules and facilitates safety committee meetings, coordinates follow-up activities with committee.
  • Conducts periodic safety inspections of city buildings, facilities, equipment and machinery.   
  • Analyzes data related to Workers’ Compensation, property and general liability incident reports in order to identify and make recommendations concerning risk assessment and improvements.
  • Investigates accidents, preparing reports identifying causes and possible preventive measures.


Americans with Disabilities Act Amendments Act (ADAAA)

  • Serves as the city’s designated ADA Coordinator.
  • Work with the Public Works and Utilities Department to coordinate and implement action items for the city’s ADA transition plan for accessible facilities and buildings under the ADAAA.
  • Coordinate with facilities and engineering departments to establish and develop an intake and tracking process to ensure the city’s compliance regarding ADAAA accessibility. Determine feasibility of intake through See, Click, Fix system.
  • Create reports and provide leadership updates regarding ADAAA accessibility compliance. 
  • Coordinates all aspects of ADAAA matters for compliance with federal and state laws; keeps all tracking documents as required by the Department of Justice for ADAAA compliance.
  • Conducts investigations into inquiries regarding ADAAA compliance status at city/county sites.


Employee Recognition

  • Leads Employee Recognition Committee meetings and activities, working to deliver intentional activities and employee events.
  • Assists with developing and implementing meaning recognition and award programs, including annual City Manager Awards (individual and team recognition), and recognition of retirements and milestone service anniversaries.
  • Manages internal employee recognition platform (WorkTango), conducts usage and engagement analysis, makes recommendations for improvements, and provides reports to management.
  • Partners with Wellness Committee to champion and assist with wellness events.


Administrative and Operational Duties:

  • Acts as HR Representative or leads various committees and teams.
  • Ensures that responsibilities are performed in compliance with federal and state regulations.
  • Confer with employees, supervisory, and administrative personnel regarding departmental policies and procedures.  
  • Contributes to the preparation and review of departmental policies and procedures as necessary.
  • Advises applicable administrators or departments of potential problems or concerns.  
  • Compiles, interprets, and prepares data for studies, reports and recommendations, as needed.
  • Engages in process improvement, lean thinking and other measures to implement best practices.   
  • Assists in researching and analyzing legal requirements impacting departmental programs and services.
  • Identifies and recommends changes or improvements in departmental operations to ensure assigned functions are efficient and cost effective.

Minimum Qualifications

  • Bachelor's degree from an accredited college or university in human resources, business, risk management, finance, or related field; and
  • A minimum of three (3) years of increasingly responsible risk management experience including claims adjustment, Workers' Compensation, and at least one (1) year FML management; OR
  • An equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.
  • Must be able to pass a pre-employment criminal background check.




  • Knowledge and experience with ADAAA accessibility initiatives.
  • Experience with safety related programs and initiatives.

Knowledge, Skills, Abilities

  • Requires knowledge of and ability to learn and stay abreast of all laws and regulations related to FMLA, ADAAA, and Workers’ Compensation.
  • Knowledge or understanding of risk management insurance programs and ability to administer and manage property and liability claims.
  • Knowledge of human resources principles and practices, general public sector employment law, and personnel policy development and administration.
  • Knowledge and understanding of city personnel policies and procedures, city charter and codes, and all applicable state and federal laws.
  • Strong interpersonal and communication skills with the ability to establish and maintain effective working relationships with vendors, employees, and leadership.
  • Ability to maintain confidentiality and handle sensitive information and situations with tact and diplomacy.
  • Strong organization and time management skills, demonstrating adaptability and ability to manage multiple priorities and deadlines.
  • Team oriented and demonstrates support for team members in achieving objectives.
  • Strong attention to detail and accuracy with ability to analyze data and create reports for regulatory compliance and ad hoc requests.
  • Demonstrates sounds judgment and reasoning, understanding the impact of decisions and changes.
  • Adept at using technology including Microsoft Office 365 suite and job-related applications.




Work is primarily conducted in a standard indoor office environment with occasional lifting and carrying up to 25 pounds. Long periods of sitting, standing or walking may be required. May travel occasionally to/from other local offices or facilities for meetings. Frequently uses standard office equipment including computer, calculator, telephones, and copy/fax machines.


Application Instructions

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